Legal

Privacy Policy

At LP SMP, your privacy is important to us. This Privacy Policy explains what information we collect, how it is stored, and how it may be used when you contact us, book a consultation, or receive treatment services.

Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Appointment and consultation details
  • Treatment-related photos and videos

How We Use Your Information

Your information may be used for:

  • Managing appointments and consultations
  • Communicating regarding bookings or enquiries
  • Providing customer support
  • Maintaining treatment records
  • Improving our services and client experience

Storage of Information

All client information is stored securely and handled with care.

LP SMP does not sell, rent, or share personal information with third parties unless required by law.

Photography & Marketing

Photos and videos of treatments may be taken for documentation, portfolio, website, and marketing purposes, including social media platforms and promotional material.

By proceeding with treatment, clients acknowledge that treatment results and scalp work may be used for marketing and educational purposes by LP SMP.

Client privacy remains important to us. Full facial identification will only be shown where consent has been provided. Where requested, identifying features may be concealed through angles, cropping, editing, glasses, or other methods to help protect client identity.

Clients who do not wish for identifiable photos or videos to be shared publicly should notify LP SMP prior to treatment.

Third-Party Services

Our website or booking systems may use trusted third-party services for scheduling appointments, communication, analytics, or customer management. These services are used solely for business operations and client experience purposes.

Website Usage

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Policy Updates

LP SMP reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be published on the website.

Contact

For any privacy-related questions or concerns, please contact LP SMP directly through the website or business contact details provided.